Frequently Asked Questions
Most frequent questions and answers
How long will my order take to arrive?
How do I know which size to order?
Always consult our Size Guide on each product page before you order — measurements and fit notes are included. We also recommend checking product descriptions (some styles run large or small).
What materials are your products made from and how should I care for them?
Each product page lists materials and care instructions (machine wash, dry flat, dry clean only, etc.). If you don’t see care or composition details, reach out to support@hipstercircles.com and we’ll clarify.
What is your returns & exchanges policy?
We review each issue individually. If an item is defective, damaged, or incorrect, we’ll work with you to make it right (replacement, repair, or refund as appropriate). We do not accept returns just for change-of-mind. See our full Returns & Exchanges page for more details and to contact support.
Are the product photos accurate? How similar will the item look in person?
We use professional mockups and real product photos where possible. Minor variations in color, texture, or stitching can occur due to screen settings, photography lighting, and on-demand production. The product description will note fabric details and any special finishes so you can make an informed choice.
How secure is checkout and what payment methods do you accept?
We use secure, industry-standard payment processors at checkout and do not store full card details on our servers. You can pay with major credit cards and trusted payment methods shown at checkout. See our Privacy Policy
for more on how we protect your data.